Frequently Asked Questions
No, you can always create and score a test for free. That said, you'll then need to recruit your own test-takers.
We recommend emailing your network and posting your test link on Facebook, Twitter, and LinkedIn. If you want quicker results, we always have paid test-takers available.
They're all participants in Amazon's Mechanical Turk, a very effective, crowd-sourced internet marketplace.
Ten paid results typically take only 15-30 minutes, though at odd hours they can take a bit longer.
You have 48 hours to reject a test-taker and receive a replacement for free. We ask, however, that you use this feature judiciously and do not reject test-takers who were legitimately confused by your website or test design.
Simply tell us about the issue, and we'll happily solve the problem or provide a refund.
Online Product manager and usability instructor Tyler Cole with lots of help from jQuery, Amazon Web Services, and Stripe. Tyler is also responsible for Inherently Funny, Bored Button, and Crazy Card Trick.